SMELLS from Yorkshire Water’s Waste Water facility at Saltend have – unfortunately – become a fact of life for those living in and around the Hedon area. The Hedon Blog has tried to cover the major incidents and events.
A PETITION calling for the odours to be dealt with as a statutory nuisance by local councils was signed by 2,405 people. You can catch up with all the campaign news at Yorkshire Water Smells.
This post outlines some of the ways that you might like to report any experiences of bad smells. With each method you should record your location and the time of the experience.
1. The Yorkshire Water Customer Helpline is 0845 1 24 24 24. Their postal address for complaints is:
Yorkshire Water
PO Box 52
Bradford
BD3 7YD
Email Contact Form: www.yorkshirewater.com/youraccount and look for Email us on the left-hand side of the website.
Website: Hull and Saltend News
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2. East Riding Council list the methods to contact them on their Compliments and Complaints web-page. This includes:
Environmental control
Public protection
East Riding of Yorkshire Council
County Hall
Beverley
HU17 9BA
Tel: 01482 396301
Email: air.quality@eastriding.gov.uk
They have a specific web-page relating to the Saltend Works: Environmental Control Section: Saltend – YW WwTW
Also of interest will be the Council’s Air Pollution Section Website.
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3. If you smell an odour at home (or know your location precisely when you experienced the bad smell) then you can also use FixMyStreet to report odours.
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4. You could contact your local East Riding Councillors or indeed your Hedon Town Councillors all of whom would be able to act on your behalf.
Whilst we are all quite right to complain about the the smells, the Treatment Works does actually play a beneficial role. Find out more from Yorkshire Water’s Virtual Tour.
Also this video of Mary and Edna’s U-Bend tour provides an insight:
