Tag Archives: ERY LINk

Patient power works to improve services!

THE HEDON BLOG has sought to encourage local people to become actively involved in the East Riding of Yorkshire Local Involvement Network (see ERYLINk website).

The ERYLINk aims to improve health and social care by giving local people a stronger voice to influence how services operate.

The affect that a LINk can have has been demonstrated in Hull. The Hull LINk network has published a report on Hospital Transport based upon speaking to patients, carers and hospital visitors. The report has highlighted the overall lack of car parking spaces at Hull Royal Infirmary and Castle Hill Hospital – and the problems and distress that result from this.

The Hull LINK made some practical suggestions to improve things for hospital visitors; it recommended that the Hull and East Yorkshire Hospitals NHS Trust:

  • Stagger visiting times to reduce parking pressures at peak times.
  • Introduce short term parking areas to free  up more space and a ‘pay as you leave’ system to save patients money.
  • Improve the provision of disabled parking bays.

In response, see the Yorkshire Post, the NHS Trust has said that it hopes to create an extra 200 car parking spaces at Castle Hill Hospital over the next few months.

The LINk model has been recognised as successful by the Government who have proposed that they become part of a new independent ‘patient champion’ organisation called HealthWatch to be established in 2012.

A New Chair for East Riding health and social care watchdog

NHS Choices image symbolising the role of LINks in improving health and social care

MRS MAGGIE WHITLOCK has been elected as the new Chair of the East Riding of Yorkshire Local Involvement Network (ERYLINk) community network and health and social care watchdog at its Annual Meeting last week.

In her election statement Mrs Whitlock, who states inequality of health, injustice, dictators, prejudice and abbreviations as her pet hates, said:

I have experienced directly the anxiety and frustrations of patients, users and their carers. With first hand knowledge I know how important it is that people feel in control of the care that they receive. Additionally, as a carer for my mother-in-law, who has dementia, I have experience from that perspective too!”

Mrs Whitlock is a retired nurse and previously worked as a nurse specialist in the Health Protection Agency. She is currently a Parish Councillor for North Cave, Secretary of the North Cave Village Hall Committee and a First Responder for Yorkshire Ambulance Service.

Find out more about ERYLINk. Also see NHS Choices about LINks in general.

ERY LINk Health Watchdog – perceived lack of regional and national support

THE LOCAL LINk has produced its Annual Report (in draft format until approved by its membership) describing its activities over the last 12 months.

The East Riding of Yorkshire Local Involvement Network – or LINk – is a community network which plays the role of a public health and social care ‘watchdog’.

It spent nearly £32,000 over the year and has a membership of 405 consisting of 370 individuals and 35 voluntary and community organisations.

The organisation has 18 people playing the role of representative on a range of East Riding strategic partnerships and groups which provide an opportunity for community views to be fed into the decision-making process. The process of securing these representative positions and agreeing formal working relationships with partners has been continuous throughout the year.

The vast bulk of its work in holding health and social care providers to account was carried out by the 21 volunteers who sit as members of the LINk Lead Group and sub-groups. The work of the sub-groups is outlined in the Annual Report.

One hint of controversy in the Annual Report was the perceived “lack of meaningful support” from those at a regional and national level who are paid to offer this support.

Ruth Marsden, the LINk Chair, expresses the following view in the report:

…the lack of meaningful support, regionally and nationally, from staff designated and paid to provide this is most disappointing. It is galling to volunteers, giving of their considerable expertise and experience for free with only expenses defrayed, to see money used in this way. ERYLINk is not alone in feeling that it could make better use of such funds within its own workplan. The lack of ownership and lack of continuity in this so-called ‘support’ demands immediate attention. The very ‘connectivity’ at the heart of the LINks’ model as envisaged by the Department of Health has failed to be manifest from the Department of Health itself.”

The ERY LINk is supported locally in the East Riding by the Humber and Wolds Rural Community Council which is a respected voluntary sector organisation. There is no suggestion in the Annual Report of any criticism of this local support.

For the LINk to really work it needs to have ‘clout’ at a local level to effectively influence health and social care services. Perhaps more formal support from Government at a regional and national level would have eased and speeded up the process of partnership building and community representation at the local level?

See a Scribd copy of the ERY LINk Annual Report (Draft) below:
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What’s On Next week – Consultation events?

NEXT WEEK kicks off with a chance for Hedon Folk to have their say on the East Riding Council’s “Your Place, Your Say…” consultation on the Local Development Framework with a display and exhibition taking place at Hedon Library from Tuesday 22nd June (not Monday) until Thursday 24th June, from 1pm – 7pm on all days.

On Tuesday 22nd June then Bridlington hosts the next public forum of ERY LINk (the East Riding Local Involvement Network) and an opportunity to have your say on Health and Social Care Services.

On Monday in Thorngumbald, Tuesday in Preston and Friday in Hedon it’s the Public Exhibition and consultation on the Humber Renewables project by DONG Energy which involves the building of a biomass power station at Queen Elizabeth Dock.

ERYLINk Newsletter published

EAST RIDING of Yorkshire LINk, the Network of individuals and groups working together to improve health and social care services, have recently published their latest newsletter online on the ERYLINk Website. It is also available here to view as a Scribd document:

Community health and social care watchdog LINk to meet in Bridlington

ERY LINk the East Riding’s Local Involvement Network meets in Bridlington next month (Tuesday 22nd June 2010) to discuss:

  • Mental Health Provision in the East Riding
  • Neighbourhood Care Teams

The public forum will be an opportunity to hear from the people who plan and provide our local services with representatives from the East Riding NHS, the Council and the Humber NHS Foundation Trust in attendance.

Predominantly the event is a chance for concerned members of the public to put forward their views and influence change.

The event takes place twice from 1:30pm – 3:30pm and from 4:30pm – 6:30pm and will be followed at 7:00pm by the ERY LINk’s members Annual General Meeting.

For more information on the venue or to book your place then contact ERY LINk by telephone on 01377 232135 or by e-mail at erylink@hwrcc.org.uk.

See the latest ERY LINk Newsletter via the Hedon Blog.

Consultation on Hospital Car Parking

Bus used by LINk last year

A ‘CONSULTATION BUS’ will be in Hull City Centre on Friday 7th May 2010 to collect your views and experiences on using hospital car parks in the area.

Health watchdog and community involvement network Hull LINk will have a ‘consultation bus’ parked in Queen Victoria, Hull on Friday 7th May between 10am and 2pm.

The consultation will cover other issues too. If you’ve ever had difficulties…

  • Getting to and from Castle Hill Hospital or Hull Royal Infirmary by bus, car or other forms of transport.
  • Using car parking facilities at both hospitals.
  • Accessing NHS transport services.

…you can help improve services at the Hull LINk Hospital Transport and Car Parking Event.

To ‘have your say’ on the day simply visit the bus and talk to one of the LINk team for a few minutes. It’s a quick and easy way to make your opinions count.

Hull LINk will submit the findings from this event, along with recommendations for change, to the NHS service providers.

Health and Social Care Watchdog meets in Keyingham

THE LEAD GROUP of the ERYLINk (East Riding of Yorkshire Local Involvement Network) meets in Keyingham on Thursday 15th April 2010.

The open meeting in Keyingham Village Hall (10.30am – 12 noon) will see the health and social care community watchdog report back on the findings from the recent ERYLINk Forum.

It will also receive feedback on groups working on the following issues; Acute Hospitals, Mental Health and Learning Disabilities, Transport, GP Issues and Care in the Community.

Visit ERYLINK Website for more information. E-mail Julia Bugg at julia.bugg@hwrcc.org.uk or telephone on 01377 232135 to confirm your attendance at the event.